GlenndilenDigital

CS-Cart Support Fixes, upgrades & maintenance

Experienced help when your CS-Cart store has a problem, needs upgrading or deserves a team that looks after it properly.

Get CS-Cart helpCustomer portal

When the store matters, so does who you call.

A checkout error, a broken add-on after an update or a store that has slowed to a crawl costs money every hour it goes unfixed. You need someone who can find the cause quickly and fix it safely.

Our development background means we can trace problems through custom code, add-ons and external integrations, not just admin settings. We explain what went wrong and what we changed in plain English.

How we support CS-Cart stores.

One-off fixes or an ongoing arrangement.

  • Fault investigation

    Errors, broken features and unexpected behaviour traced to the root cause.

  • Add-on conflicts

    Compatibility problems between add-ons, themes and core resolved.

  • Version upgrades

    Planned upgrades on staging with customisations carried forward.

  • Performance

    Slow pages, heavy queries and caching issues diagnosed and fixed.

  • Security

    Patches, access reviews and hardening for your store.

  • Ongoing development

    A reliable partner for improvements as your business grows.

Upgrades without the drama.

We audit your customisations and add-ons for compatibility, perform the upgrade on a staging copy, fix what needs fixing and test your critical journeys before scheduling a controlled release with a rollback plan.

The result is a store on a supported version, with fewer surprises next time.

  • Compatibility audit before upgrading
  • Full rehearsal on staging
  • Controlled release with rollback
Modernisation plan
Before
  • Unsupported PHP version
  • No automated tests
  • Manual FTP deployments
  • Rules in one person’s head
After
  • Current, supported PHP
  • Tests around key rules
  • Automated deployment
  • Documented system
StabiliseUpgradeTestImprove

“Glenn did a terrific job finalising a complicated custom eCommerce development project. I'd gladly recommend Glenn to anyone looking for a CS-Cart developer, he certainly knows what he's doing!”

Alex Murray · Custom ecommerce projectRead our Google reviews

How we work together.

A clear, collaborative process with no surprises. You always know what is happening, what we need from you and what comes next.

  1. Step 1

    Review

    We review your CS-Cart version, theme, add-ons and customisations, and understand the business process behind the request.

  2. Step 2

    Scope

    A clear specification and fixed quote, with upgrade and compatibility implications explained up front.

  3. Step 3

    Build & test

    Developed as clean add-ons wherever possible, tested on staging against your critical journeys.

  4. Step 4

    Deploy & support

    A planned release with a route back, documentation and ongoing support if you need it.

Questions, answered.

Anything else you would like to know? Ask us directly and we will give you a straight answer.

Do you offer ongoing CS-Cart support contracts?

Yes. We agree a support arrangement based on your store, its customisations and how quickly you need responses.

Can you help urgently if our store is down?

Contact us straight away with details and access. We will tell you honestly how quickly we can investigate.

Do you need access to our server?

For most investigations, yes. Admin access alone is often not enough to find problems in custom code or server configuration. Access is handled securely.

Related services.

CS-Cart

More than ten years building, extending and rescuing CS-Cart stores and Multi-Vendor marketplaces for retailers, B2B brands and specialist marketplaces.

Explore

Hosting

Managed hosting and business email looked after by the people who build websites for a living. Fast, secure and backed up, with real support when you need it.

Explore

Legacy modernisation

Upgrade and improve established web applications step by step, keeping the business logic that works and replacing what holds you back.

Explore

Add-on development

Bespoke CS-Cart add-ons that do exactly what your business needs and keep working when you upgrade.

Explore

Let’s build something exceptional.

Tell us about the website, platform or problem you have in mind. We’ll reply within one working day with honest advice on the best next step.

Start a projectSee our work

Or email hello@glenndilen.co.uk